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Website Terms of Use and Privacy Policy


This policy of personal data protection (hereinafter referred to as the "Policy") describes the method of obtaining, using and further handling of personal data obtained through the web interface (hereinafter referred to as the "web interface")



"ALLEGRO" sro, with its registered office at Butovická 234/22, 158 00 Prague 5

ID: 48951862

Steuernummer: CZ48951862

The company is registered in the Commercial Register by the Municipal Court in Prague, Section C, Insert 29974.  


Delivery address: “ALLEGRO“ sro, Butovická 234/22, 158 00 Prague 5

Telephone number: +420 251 613 120

Contact e-mail:


The protection of personal data is very important to us. Please read this Policy carefully, which contains important information regarding the handling of your personal data and related rights and obligations.



1.1. What do we follow when handling personal data?

When handling personal data, we proceed in accordance with the legal order of the Czech Republic and directly applicable regulations of the European Union, especially with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as the “Regulation”) and Act No. 480/2004 Coll., on certain information society services and amending certain acts, as amended.


1.2. What is personal data?

Personal data means any information that identifies or can identify a specific natural person. Personal data is in particular (but not exclusively):


  • identification data, such as name and surname, identification number, tax identification number, date of birth, gender, login name to the user account;

  • contact details, such as home address (or delivery address), telephone number, email address;

  • other data, such as information obtained through cookies, IP address (network identifier), including the type of browser, device and operating system, time and number of accesses to the web interface, and other similar information.


2.1. How do we obtain your personal data?

You provide us with your personal data, especially when filling out an order or setting up a user account. If there is any change to your personal information, please let us know.


When visiting and using the web interface, certain personal data may also be obtained and stored via cookies. You can read more about cookies in Article 5 of this Policy.


2.2. On what basis and for what purposes do we process your personal data?

  • We may process personal data entered when inquiring and ordering goods without your express consent on the basis of and for the purpose of concluding and fulfilling the contract, ie for the purpose of delivering the goods. Furthermore, we may process this data on the basis of and for the purpose of fulfilling our statutory obligations (especially registration obligations, archiving of tax documents, etc.) and on the basis of our legitimate interest for the purposes of protecting our legal claims.

  • We may process personal data entered when creating a user account without your express consent on the basis of the performance of the contract and exclusively for the purpose of enabling access, administration and maintenance of the user account.

  • We are entitled to use your e-mail address without your express consent, based on our legitimate interest, to send commercial communications concerning our goods similar to those you have ordered from us. You can refuse to send business messages at any time.

  • If you give us your consent by confirming this on the web interface, we may process your personal data entered on the web interface, especially when filling out an order or creating a user account, for sending business messages and direct marketing, or for other purposes with which you have expressly agreed. If you are under the age of 16, your legal representative will need consent. In case of doubt, we can request confirmation of your age.

  • We process personal data obtained through cookies on the basis of your consent (which you grant by the appropriate settings of your internet browser). We use personal data obtained through cookies mainly for the purpose of providing user support, improving our services, including analysis of user behavior and marketing.

We may only use your personal data for a purpose other than that for which it was obtained with your consent.


2.3. How long have we been using the data?

We use personal data entered within the request and ordering of goods or within the registration only for the time necessary for the fulfillment of the contract and the fulfillment of legal obligations, resp. to protect our legal claims.


If you give us your explicit consent to the processing of personal data or if we use your e-mail address to send business messages and / or control and improve our services and our goods in accordance with the previous article, the data will be used for the duration of the web interface.



3.1. The right to withdraw consent to the processing of personal data

If we process your personal data only with your consent (ie without any other legal reason), you can revoke this consent at any time.


Withdrawal of consent to the processing of your personal data is possible at any time, namely:

  • via e-mail sent to our contact e-mail address;

  • in writing by letter sent to our delivery address;

  • in the case of commercial communications - in the manner specified in each e-mail containing the commercial communication (by clicking on the unsubscribe link or otherwise).

Withdrawal of consent does not affect the lawfulness of data processing carried out until the withdrawal of consent to processing.


3.2. Right of access to personal data

You have the right to ask us for information on whether we process your personal data. If we process your data, you have the right to access this personal data and in particular to the following information:

  • purpose of processing;

  • categories of personal data processed;

  • the recipients or categories of recipients to whom the personal data will be made available;

  • the period for which the personal data will be stored.

Upon your request, we will provide you with a copy of the processed data. For additional copies, we may charge you an administrative fee not to exceed the cost of making and delivering such additional copies.


3.3. Right of correction

If your personal data is inaccurate or incomplete, you have the right to request immediate correction, ie correction of inaccurate data and / or addition of incomplete data.


3.4. The right to object to the processing

You have the right at any time to object to the processing of your personal data if we process it for direct marketing purposes, including any automated processing of personal data. After we object, we will stop processing your personal data for these purposes.


3.5. Right of erasure ("right to be forgotten")

You have the right to request that we delete your personal information if:


personal data are no longer needed for the purposes for which they were collected or processed;

you have revoked your consent to processing;

you have objected to the processing of personal data;

personal data were processed illegally.

Unless there are legal grounds for refusing to delete, we are required to comply with your request.


3.6. Right to restrict processing

You have the right to request that we restrict the processing of your personal data if:


you deny the accuracy of your personal information;

the processing is illegal and you are requesting a restriction on the processing of personal data instead of deleting it;

we no longer need your personal data for processing purposes, but you request it to determine, enforce or defend legal claims;

you object to the processing.

If processing is restricted, we are only entitled to store your personal data; further processing is possible only with your consent or for legal reasons.


If the processing of personal data is restricted due to an objection to the processing, the restriction lasts for the time necessary to determine whether we are obliged to comply with your objection.


If the processing of personal data is restricted due to a denial of data accuracy, the restriction lasts for the period of data accuracy verification.


3.7. Right to data portability

You have the right to obtain your personal data that you have provided to us in a structured, commonly used and machine-readable format and to pass it on to another personal data controller.


3.8. How can you exercise your rights?

You can exercise your rights regarding personal data via our contact details. All information and actions will be provided to you without undue delay.


We will do our best to protect your personal data. However, if you are not satisfied with the settlement, you have the right to contact the relevant authorities, especially the Office for Personal Data Protection (, which supervises the protection of personal data. This provision does not affect your right to contact the Office for Personal Data Protection directly with your complaint.


In particular, if your place of residence, place of employment or alleged breach of personal data protection is located outside the Czech Republic in another Member State of the European Union, you can contact the relevant supervisory authority in that Member State.



4.1. Who processes your personal data?

We are a controller of personal data within the meaning of the regulation.


Your personal data is further processed for us mainly by a tax advisor and accountant. To the extent necessary to fulfill the contract or other obligations, we are entitled to pass on your personal data to other persons, such as carriers or other persons involved in the performance of the contract or our obligations. Alternatively, we may entrust other processors and recipients of personal data. We will also let you know who specifically processes your personal data based on your inquiry.


Your personal data will not be transferred to countries outside the European Union, unless this is necessary for the performance of the contract or for any other reason in accordance with the rules for such transfer laid down in the Regulation.


4.2. How do we process personal data?

Personal and other collected data are fully secured against misuse. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.



5.1. What are cookies?

Cookies are text files stored on the computer or other electronic device of each visitor of the web interface, which enable the functioning of the web interface.


Not all cookies collect personal information; some only allow the web interface to work properly. You may refuse the use of cookies by selecting the appropriate settings on your Internet browser.


Please note that if you refuse the use of cookies, it is possible that you will not be able to take full advantage of all the functions of the web interface.


5.2. What cookies and for what purposes does the web interface use them?

The web interface uses relational (temporary) cookies, which are automatically deleted when you finish browsing the web interface. It also uses persistent cookies that remain on your device until you delete them.


The cookies used by the web interface are as follows:


1. first-party cookies - these cookies are assigned to the domain of our website; these are necessary cookies and performance cookies, they can be temporary or permanent;


  • necessary cookies - they enable navigation on the web interface and the use of basic functions, they do not identify you in any way and it is not personal data;

  • performance cookies - used to analyze the way the web interface is used (number of visits, time spent on the web interface, etc.); the data obtained by these cookies is anonymous;

2. third party cookies - these cookies are assigned to a different domain than the domain of our website, even if you are on our website; these cookies allow us to analyze our website and display customized advertising for you; these are functional cookies and targeted and advertising cookies;


  • functional cookies - used to personalize content by remembering login data, geolocation, etc .; they may lead to the collection and processing of personal data;

  • targeted and advertising cookies - used to display targeted ads on and off the web interface; through them, personal data may be collected and processed. We may share information about how you use our site with our social networking, advertising and analytics partners.

5.3. Used services working with cookies

The web interface uses Google Analytics, Google AdWords, and possibly other services provided by Google LLC ("Google"), a Facebook Pixel service provided by Facebook Inc. and the Sklik service provided by, as These services work with information obtained through cookies.


If you're interested in how Google uses the data it collects from us, and how to edit or disable processing, you can learn this information by clicking the following link: How Google uses data when you use our partners' websites or applications.


This Policy is valid and effective from 25.5.2018

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